FileVeil is designed so your files never leave your device. This policy explains what limited information we collect, and why.
FileVeil is built on a simple principle: your files remain yours. We do not upload, store, access, or transmit any file you process. Everything happens locally on your device, in your browser, without ever touching our servers.
We collect only the minimum information necessary to provide the service:
Account data — your email address, used to identify your account and send verification or reset links.
Payment data — processed securely by Paddle, our Merchant of Record. We do not store full payment details on our servers. Paddle handles all payment processing, tax compliance, and invoicing.
We do not collect, access, or retain the contents of your files, ever.
All file operations, file hiding, extraction, encryption, and metadata removal run entirely within your browser using local device resources. No file data is sent to FileVeil servers at any point during processing.
If you use an encryption key, it is derived and used locally on your device. FileVeil never receives, stores, or has access to your encryption key. If you lose it, the encrypted content cannot be recovered, by you or by us.
The limited information we collect is used only to: provide and maintain your account access, activate and manage your plan, and send essential service communications (verification, password reset).
We do not use your data for advertising, profiling, or any purpose beyond operating the service.
We do not sell, rent, trade, or share your personal data with third parties. The only exceptions are: payment processors, solely to complete your transaction, and legal obligations, if required by applicable law.
In all cases, only the minimum necessary information is shared.
We apply reasonable technical measures to protect account-related data. However, no system can be guaranteed to be completely secure. You are responsible for keeping your account credentials and encryption keys secure.
We retain account data only as long as necessary to provide the service. If you delete your account, associated data is removed in accordance with our internal retention policy and applicable legal requirements.
Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, contact us at support@fileveil.com.
FileVeil is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify users of significant changes where reasonably possible. Continued use of the service after changes constitutes acceptance of the updated policy.
For privacy-related questions or requests, please contact: support@fileveil.com
Legal documents are currently available in English only.